AgentToolHub
Skill

customer-escalation

customer-escalation — a Claude Code skill from anthropics/knowledge-work-plugins

Features

  • ✓Customize Claude's workflows for specific roles
  • ✓Enhance productivity with integrated task and calendar management
  • ✓Streamline sales processes with prospect research and pipeline review
  • ✓Efficiently manage customer support with ticket triage and knowledge base creation
  • ✓Optimize product management with spec writing and roadmap planning
  • ✓Create compelling marketing content and enforce brand voice
  • ✓Ensure legal compliance with contract review and compliance navigation
  • ✓Analyze financial data and manage accounting processes
  • ✓Query and visualize datasets with powerful data tools
  • ✓Centralize enterprise search across various communication platforms
  • ✓Visit the GitHub repo for more plugins and customization options

Installation Guide

Cowork

Install plugins from claude.com/plugins.

Claude Code

bash
# Add the marketplace first
claude plugin marketplace add anthropics/knowledge-work-plugins

# Then install a specific plugin
claude plugin install sales@knowledge-work-plugins

Once installed, plugins activate automatically. Skills fire when relevant, and slash commands are available in your session (e.g., /sales:call-prep, /data:write-query).

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