Skill
ticket-triage
ticket-triage — a Claude Code skill from anthropics/knowledge-work-plugins
Features
- ✓Customize Claude for specific roles and workflows
- ✓Enhance productivity with task and calendar management
- ✓Streamline sales processes with prospect research and pipeline review
- ✓Efficiently manage customer support tickets and draft responses
- ✓Optimize product management with spec writing and roadmap planning
- ✓Create compelling marketing content and enforce brand voice
- ✓Handle legal documents and compliance with ease
- ✓Analyze financial data and manage accounting processes
- ✓Query and visualize datasets for data-driven insights
- ✓Search across enterprise content with a single query
- ✓Visit the GitHub repo for more plugins and customization options
Installation Guide
bash
# Add the marketplace first
claude plugin marketplace add anthropics/knowledge-work-plugins
# Then install a specific plugin
claude plugin install sales@knowledge-work-pluginsOnce installed, plugins activate automatically. Skills fire when relevant, and slash commands are available in your session (e.g., /sales:call-prep, /data:write-query).